Privacy Policy

Effective Date: June 2026

Privacy Policy for Light Freight Logistics

At Light Freight Logistics, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

By using our website, you consent to the collection and use of information as outlined in this Privacy Policy.

Who We Are

Light Freight Logistics provides professional transport and logistics services throughout South Africa. We are committed to handling your personal information responsibly, securely, and transparently.

Contact Details

Light Freight Logistics

Email: info@lightfreightlogistics.co.za

Website: www.lightfreightlogistics.co.za

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

Full name
Company name
Email address
Telephone number
Physical or delivery address
Freight and shipment information
Any information submitted through contact forms, quotation requests, or customer enquiries

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Pages visited
Date and time of website access
Cookies and similar technologies

How We Use Your Information

We use your information to:

Provide transport and logistics services
Process enquiries and quotation requests
Communicate regarding services and deliveries
Improve our website and customer experience
Maintain business records
Comply with legal and regulatory obligations
Prevent fraud and enhance security
Respond to customer support requests

We will only process personal information for lawful purposes related to our business operations.

Legal Basis for Processing

Light Freight Logistics processes personal information where:

Consent has been provided
Processing is necessary to provide requested services
Processing is required by law
Processing is necessary to protect legitimate business interests

We do not sell, rent, or trade personal information.

We may share information with:

Employees and authorized personnel
Transport partners and service providers
Technology and website service providers
Regulatory authorities where required by law
Legal advisors, auditors, or insurers when necessary

All third parties are expected to maintain appropriate confidentiality and security measures.

Data Security

Light Freight Logistics takes reasonable technical and organizational measures to protect personal information against:

Unauthorized access
Loss or theft
Misuse
Disclosure
Alteration or destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies and Website Tracking

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience

Users may adjust browser settings to manage or disable cookies. Please refer to our Cookie Policy for further information.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purposes for which it was collected
Meet contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

Your Rights Under POPIA

Subject to applicable law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information where appropriate
Object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted using the contact details provided below.

Third-Party Websites

Our website may contain links to external websites. Light Freight Logistics is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites independently.

Children’s Privacy

Our website and services are not intended for children under the age of 18.

Changes to this Privacy Policy

Light Freight Logistics reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be published on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact: